You’ll no longer receive a paper returns slip with your order - instead, you can create your return online by heading to ‘My Account’. To find your closest UPS Ground post office click here. Return through UPS Ground use one of the 47,000 locations nationwide. Click here for more information on returning from Canada.Īlso remember that regardless of where your items were shipped from, you can follow our usual returns process for all of them.Click here for more information on returning an incorrect item.Click here for more information on returning a faulty item.To find out more about returns between 29 and 45 days click here.
If you return within 29 and 45 days of the item being delivered to you or available for collection, a gift voucher will be issued.If you return within 28 days of the item being delivered to you or available for collection a full refund will be issued to your original payment method.For orders being delivered to a Click & Collect location, you have 45 days to return your order from the date it is received by the pick-up point. You can return any item to us within 45 days of receiving your original order, including sale items.
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